STAY CLEAR OF JJHOUSE - do not order from this site

I have ordered not 1 but 2 items - mother of the bride from JJ House and the garments are of extremely poor quality not to mention the colouring and lace is nothing like the picture. I have tried to request a refund for both items and they keep ignoring the fact that I would like to return the items and require my funds back. They have offered $79AUD to have the dresses altered by a local dressmaker. This is not possible here in Australia. I can not believe they do not honor their refund and return policies. I am appalled they would happily take so many customers funds and not respond to return and refund requests. Please do not order from this site. You will be highly disappointed.
View full review
ID
#892205 Review #892205 is a subjective opinion of poster.
Location
Sydney, New South Wales
Product
Jjshouse Australia Dress
Cons
  • Contact information
  • Esolve the problem
  • Return policy and customer service
Reason of review
Bad quality
Loss
$550
Preferred solution
Full refund