STAY CLEAR OF JJHOUSE - do not order from this site

I have ordered not 1 but 2 items - mother of the bride from JJ House and the garments are of extremely poor quality not to mention the colouring and lace is nothing like the picture. I have tried to request a refund for both items and they keep ignoring the fact that I would like to return the items and require my funds back. They have offered $79AUD to have the dresses altered by a local dressmaker. This is not possible here in Australia. I can not believe they do not honor their refund and return policies. I am appalled they would happily take so many customers funds and not respond to return and refund requests. Please do not order from this site. You will be highly disappointed.
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#892205 Review #892205 is a subjective opinion of poster.
Sydney, New South Wales
Jjshouse Australia Dress
  • Contact information
  • Esolve the problem
  • Return policy and customer service
Reason of review
Bad quality
Preferred solution
Full refund